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Senior Living Communities

Operations Management and Marketing for Assisted Living, Memory Care, Independent Living, and Continuing Care Retirement Communities

Benjamin W. Pearce

third edition
Publication Date
Binding Type

The essential guide to managing senior living communities—now updated!

Senior Living Communities has long been considered the most comprehensive guide to revolutionizing the management practices of communities catering to seniors. Now in its third edition, Benjamin W. Pearce's updated book lays out the latest operational guidelines, assessment tools, and intervention options to transform how to provide care and enhance the quality of life for residents.

With a focus on measuring and understanding health and lifestyle progression, this edition introduces how assessment tools can establish a...

The essential guide to managing senior living communities—now updated!

Senior Living Communities has long been considered the most comprehensive guide to revolutionizing the management practices of communities catering to seniors. Now in its third edition, Benjamin W. Pearce's updated book lays out the latest operational guidelines, assessment tools, and intervention options to transform how to provide care and enhance the quality of life for residents.

With a focus on measuring and understanding health and lifestyle progression, this edition introduces how assessment tools can establish a baseline and enable tracking of changes in residents' health conditions. Equipped with this invaluable information, providers and primary care professionals can make informed decisions, tailor treatments, and improve the quality of life for their residents. Offering guidance on improving safety alongside advice on navigating increasingly complex lifestyle challenges, Pearce also provides actionable intervention options for staff implementation and strategies to respond proactively rather than reactively as residents' needs evolve.

Informed by lessons learned during the pandemic, this edition features the latest advances in infection control strategies and outlines best practices in digital marketing, electronic record keeping, standards of care, and architectural design. It also contains revised appendixes, including a senior living metrics glossary, an operations audit, a sample SWOT analysis, and an executive director responsibilities checklist.

Reviews

Reviews

This work has served as a core text for our curricula in Senior Living Administration. The rare text dedicated exclusively to this unique industry, with content reflecting the critical role of senior living in meeting the needs of aging populations, this is a valuable resource for both future and current executives.

Ben Pearce is the master of making the intricacies of senior housing clear and understandable. This book is packed full of best practices, updated standards, and best-in-class advice for those looking to enter the field or just improve their industry knowledge.

Ben Pearce used his extensive experience and expertise to provide a thorough outline of how excellent senior living communities ought to be managed. This is a must-read for aspiring professionals in the senior living field, and a valuable tool for the industry at large.

This third addition provides a comprehensive roadmap to successful operations in the senior living space. Whether you are a seasoned professional or new to the business, there are many takeaways from the book that will make it your ready reference.

Ben Pearce is improving health care globally by raising the bar to define world-class care. His goal is to build wellness rather than treat disease symptoms. This book teaches caregivers to recognize subtle functional changes in their residents and apply proven interventions designed to improve their quality of life.

About

Book Details

Release Date
Publication Date
Status
Preorder
Trim Size
8.5
x
11
Pages
384
ISBN
9781421448060
Illustration Description
5 line drawings
Table of Contents

Foreword
Acknowledgments
I. Administration
1. Introduction
2. Financial Principles
3. Management and Human Resources
4. Safety, Risk Management, and Privacy
II. Resident Services
5. Concierge and Reception
6

Foreword
Acknowledgments
I. Administration
1. Introduction
2. Financial Principles
3. Management and Human Resources
4. Safety, Risk Management, and Privacy
II. Resident Services
5. Concierge and Reception
6. Resident Relations and Health
7. Transportation
8. Activities and Enrichment
9. Food and Beverage Service
10. Dining Services
11. Housekeeping
12. Laundry
13. Maintenace and Capital Improvements
III. Marketing and Sales
14. Marketing
15. Sales
16. Coordinating the Move
IV. Providing and Tracking Care
17. Assessments and Interventions
18. Personal Care
19. Caring for People with Memory Impairment
20. Architectural Design Considerations
Appendixes
A. Swot Analysis and Strategic Planning
B. Senior Living Metrics Glossary
C. Operations Audit
D. Executive Director Responsibilities
E. Critical-Path Tasks for Preopening
Index

Author Bio