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Control through Communication

The Rise of System in American Management

JoAnne Yates

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Winner of the Waldo Gifford Leland Prize from the Society of American Archivists

Winner of the Alpha Kappa Psi Foundation Award for Distinguished Publication on Business Communication from the Association for Business Communication

Caught in the midst of an information revolution, today's business managers and scholars are trying to assess the likely effects of the sweeping changes now taking place in technolocy and in organization. In Control through Communication JoAnne Yates looks back to the last major shift in the use of communication and information-and writes the first full and detailed...

Winner of the Waldo Gifford Leland Prize from the Society of American Archivists

Winner of the Alpha Kappa Psi Foundation Award for Distinguished Publication on Business Communication from the Association for Business Communication

Caught in the midst of an information revolution, today's business managers and scholars are trying to assess the likely effects of the sweeping changes now taking place in technolocy and in organization. In Control through Communication JoAnne Yates looks back to the last major shift in the use of communication and information-and writes the first full and detailed account of the process by which modern managerical systems came to be created within the American business system. Focusing on the evolution of corporate communication as an integrated whole, Yates examines its functions, technologies, and genres in case studies of the Illinois Central Railroad, Scovill Manufacturing Company, and E. I. du Pont de Nemours & Company.

Reviews

Reviews

[This book's] timeliness is remarkable. Now that the Western system of responsible (that is, profit-based) production has emerged as the victor over command economies, the secrets of how we did it may replace foreign relations as 'topic A' at conferences, and historians who continue to reject 'material civilization' as unworthy of genuine scholars will do so at their peril.

A superb historical analysis of the philosophical and technological forces that led to the development of communication genres and processes in the modern American corporation.

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Book Details

Publication Date
Status
Available
Trim Size
6
x
9
Pages
368
ISBN
9780801846137
Illustration Description
50 b&w illus.
Table of Contents

List of Illustrations
Foreword
Acknowledgments
Introduction: The Transformation of Internal Communication
1. material Methods and the Fuctions of Internal Communication
2. Communication Technology and the

List of Illustrations
Foreword
Acknowledgments
Introduction: The Transformation of Internal Communication
1. material Methods and the Fuctions of Internal Communication
2. Communication Technology and the Growth of Internal Communication
3. Genres of Internal Communication
4. The Illinois Central before 1887: Communication for Compliance and Efficiency
7. Du Pont's First Century: Conservatism in Family and Firm
8. Du Pont, 1902-1920: Radical Change from a New Generation
Conclusion
Notes
A Note on Archival Sources
Index

Author Bio
JoAnne Yates
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JoAnne Yates

JoAnne Yates, Deputy Dean and Distinguished Professor of Management at the MIT Sloan School of Management, is the author of Control Through Communication: The Rise of System in American Management, also published by Johns Hopkins.